Return & Refund Policy
At Chic Trendiesta, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.
Returns
- You can request a return within 7 days of receiving your order.
- Items must be unused, unworn, and in their original packaging with tags attached.
- We do not accept returns for sale items, customized products, lingerie, swimwear, or accessories due to hygiene reasons.
- Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 5-7 business days via the original payment method.
- Shipping charges are non-refundable.
Exchanges
- If you received a defective or incorrect item, please contact us within 48 hours of delivery with photos for a free replacement.
How to Initiate a Return
- Email us at [email protected] with your order number and reason for return.
- Ship the item to our return address (provided upon approval).
- Once received, we will process your refund or exchange.
For any questions, feel free to contact us at 03466668252.
Chic Trendiesta reserves the right to modify this policy at any time.